Elakhost has introduced a new feature designed to simplify the removal of errant IP address blocks in the firewall, and allow customers to quickly remove their own address from within their Manage dashboard. In this manner, customers can remove blocks on their IP addresses even when they are unable to access WebHost Manager itself due to the block.
Pre-Flight Check:
- you need to find your ip address like below:
Step #1: Log into Your Manage Interface
Step #2 choose services after login.
Step #3 After Click on Services select the required service
Step #4 on select service choose firewall settings
Step #5 select search client IP from upper tap
Step # 6 on search tab enter your ip address xxx.xxx.xxx.xxx ( you can get it from whatismyip.com) and click search.
Step #7 click on unblock button
Step #7 if successfully unblocked, a message display
Notice: You may need 1 or 2 minutes to get unblocked.